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Nature's wisdom, poured into every drop.

Your body knows. So do we.

 

FAQS

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and PayPal payments.

HOW SECURE IS MY ONLINE ORDER?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER?

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination's customs department will have the package on hold.

HOW LONG DOES SHIPPING TAKE & HOW CAN I TRACK MY PACKAGE?

The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.

WHAT DO I DO IHAVE MISSING ITEMS IN MY ORDER?

If something is still missing, please contact us immediately at subing1@fairysecret-shop.com

IF YOU STILL HAVE ANY QUESTION, PLEASE CONTACT US DIRECTLY AT EMAIL bing1@fairysecret-shop.com